Privacy Policy
Vivid Creative Group LLC (“Vivid Creative Group LLC,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit vividcreativegroup.com (the “Site”), book a call, join our email list, or work with us, and how we use and protect that information.
1. Information We Collect
Information you give us. When you fill out a contact or inquiry form, book a discovery call, sign up for our emails, download a free resource, or become a client, we may collect:
2. How We Use Your Information
We use your information to:
3. Cookies and Tracking
We use cookies and similar technologies to make the Site work, remember your preferences, and understand how visitors use it. We may use analytics tools such as Google Analytics and advertising or tracking pixels such as the Meta Pixel. You can set your browser to refuse cookies or alert you when cookies are being sent. Some parts of the Site may not work properly without them.
4. How We Share Your Information
We do not sell your personal information. We share it only in these situations:
5. Email Marketing
If you join our email list, we will send you newsletters, tips, offers and updates. Every email includes an unsubscribe link, and you can opt out at any time. Even after you unsubscribe, we may still send you emails related to services you’ve purchased from us.
6. How We Protect Your Information
We use reasonable administrative, technical and physical safeguards to protect your information, including secure password management for client account access. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. How Long We Keep Your Information
We keep your information only as long as needed for the purposes described in this policy, including to provide services, meet legal, tax and accounting requirements, and resolve disputes. When a client relationship ends, we remove our access to your accounts as part of our offboarding process.
8. Your Rights and Choices
Depending on where you live, you may have the right to:
9. Third-Party Links
The Site may link to other websites, social media platforms or tools we don’t control. We are not responsible for their content or privacy practices, so we encourage you to read their privacy policies.
10. Children’s Privacy
The Site and our services are intended for business owners and are not directed to children under 13 (or under 16 where applicable). We do not knowingly collect personal information from children. If you believe a child has given us information, contact us and we will delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top of this page. Continuing to use the Site after changes are posted means you accept the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us at:
1. Information We Collect
Information you give us. When you fill out a contact or inquiry form, book a discovery call, sign up for our emails, download a free resource, or become a client, we may collect:
- Your name, email address and phone number
- Your business name, website and social media handles
- Details you share about your business, goals and marketing needs
- Billing and payment information (processed securely by our third-party payment processors; we do not store full card numbers)
- Any other information you choose to send us
- Information collected automatically. When you visit the Site, we and our service providers may automatically collect information such as your IP address, browser type, device type, pages visited, time spent on the Site and how you arrived (for example, from a search engine or social media link). We collect this through cookies, pixels and similar technologies.
- Client account access. When you hire us, you may give us access to your social media accounts, email marketing platforms, website, CRM and other business tools so we can provide our services. We use that access only to perform the work you’ve hired us for.
2. How We Use Your Information
We use your information to:
- Respond to your inquiries and schedule calls
- Create proposals and custom service packages
- Provide, manage and improve our services
- Send invoices and process payments
- Send newsletters, marketing emails and updates you’ve signed up for (you can unsubscribe at any time)
- Understand how visitors use the Site so we can improve it
- Comply with legal obligations and protect our rights
3. Cookies and Tracking
We use cookies and similar technologies to make the Site work, remember your preferences, and understand how visitors use it. We may use analytics tools such as Google Analytics and advertising or tracking pixels such as the Meta Pixel. You can set your browser to refuse cookies or alert you when cookies are being sent. Some parts of the Site may not work properly without them.
4. How We Share Your Information
We do not sell your personal information. We share it only in these situations:
- Service providers: trusted tools and partners that help us run our business, such as website hosting, scheduling, email marketing, CRM, project management, payment processing and analytics providers. They may use your information only to provide services to us.
- Our team: team members and contractors who need the information to deliver your services. They are bound by confidentiality obligations.
- Legal reasons: when required by law, or to protect the rights, property or safety of Vivid Creative Group LLC, our clients or others.
- Business transfers: if our business is sold, merged or reorganized, your information may be transferred as part of that transaction.
5. Email Marketing
If you join our email list, we will send you newsletters, tips, offers and updates. Every email includes an unsubscribe link, and you can opt out at any time. Even after you unsubscribe, we may still send you emails related to services you’ve purchased from us.
6. How We Protect Your Information
We use reasonable administrative, technical and physical safeguards to protect your information, including secure password management for client account access. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. How Long We Keep Your Information
We keep your information only as long as needed for the purposes described in this policy, including to provide services, meet legal, tax and accounting requirements, and resolve disputes. When a client relationship ends, we remove our access to your accounts as part of our offboarding process.
8. Your Rights and Choices
Depending on where you live, you may have the right to:
- Access the personal information we hold about you
- Ask us to correct or update your information
- Ask us to delete your information
- Opt out of marketing emails
- Opt out of certain tracking or targeted advertising
9. Third-Party Links
The Site may link to other websites, social media platforms or tools we don’t control. We are not responsible for their content or privacy practices, so we encourage you to read their privacy policies.
10. Children’s Privacy
The Site and our services are intended for business owners and are not directed to children under 13 (or under 16 where applicable). We do not knowingly collect personal information from children. If you believe a child has given us information, contact us and we will delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top of this page. Continuing to use the Site after changes are posted means you accept the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us at:
- Vivid Creative Group LLC
- 17565 N Parkdale Ave
- Canyon County, Idaho
- Email: [email protected]
- Website: vividcreativegroup.com
